SMS · 2 min read
Get your own sender name
Show your business name instead of a phone number when people get your SMS.
A sender name (or sender ID) is the name people see at the top of your message, like DUKA_FRESH. It makes your messages easy to recognise and trust.
- Go to SMS → Sender names → Request a nameUse up to 11 letters or numbers. No spaces.
- Choose the country and say what you will sendFor example: order updates and promotions. Networks use this to approve your name.
- Wait for approvalIt usually takes a few working days. We show an estimate and email you when it is approved.
While you wait
You can still send messages. They will come from a standard sender until your name is approved.
