SMS · 2 min read

Get your own sender name

Show your business name instead of a phone number when people get your SMS.

A sender name (or sender ID) is the name people see at the top of your message, like DUKA_FRESH. It makes your messages easy to recognise and trust.

  1. Go to SMS → Sender names → Request a name
    Use up to 11 letters or numbers. No spaces.
  2. Choose the country and say what you will send
    For example: order updates and promotions. Networks use this to approve your name.
  3. Wait for approval
    It usually takes a few working days. We show an estimate and email you when it is approved.
While you wait
You can still send messages. They will come from a standard sender until your name is approved.

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