WhatsApp & AI agents · 5 min read
Set up an AI agent (no code)
Let an assistant answer customers on WhatsApp, take bookings and ask for payment.
- Go to WhatsApp → AI agents → New agentChoose which linked number it should answer on.
- Describe your businessWrite it like you would brief a new staff member: what you sell, prices, opening hours, delivery areas, and how to talk to customers.
- Write a greetingFor example: "Habari! Welcome to Amani Salon. How can I help today?"
- Try it yourselfUse Test chat to ask it questions like a customer would. Fix anything it gets wrong in the description.
- Switch it onChoose Activate. From now on it replies to customers automatically, day and night.
Make it smarter
Your developer can connect the agent to your stock list, booking calendar or M-Pesa, so it answers with live information.
You can always see what it said
Every conversation is saved in WhatsApp → Conversations, and you can pause the agent at any time.
